How to Choose a Commercial Cleaner for Dental Offices, Clinics & Outpatient Centers in Central Florida

A Guide to Pick Your Medical Facility Cleaning Service

 

Hiring a cleaner for a healthcare setting isn’t the same as hiring standard office cleaning. The right company will follow a repeatable process, communicate clearly, and protect patient trust. The wrong company will create headaches—missed details, inconsistent staffing, and vague “we’ll handle it” promises.

Exclusive Cleaning Services is based in Casselberry, FL, has 8 years of experience, and is insured, serving healthcare facilities across Central Florida. Here's our guide on how to pick the best medical facility cleaning service for your space.

Step 1: Start With the Right Scope (Not Just a Price)

Before you compare quotes, define what “clean” means for your facility.

A strong healthcare cleaning scope should include:

• Patient-facing areas (lobby, restrooms, entry glass, hallways)

• High-touch points (door handles, switches, counters, rails)

• Clinical areas (floors + approved non-clinical surfaces)

• Staff areas (break rooms, offices)

• A frequency plan (every visit vs. weekly/monthly detail work)

What to avoid:

• “General cleaning” with no checklist

• A quote that doesn’t specify what’s included and how often

Step 2: Look for a Cleaner With Healthcare Experience

Dental offices, clinics, and outpatient centers have different expectations than standard commercial spaces. Your cleaner should understand clinical traffic patterns and patient perception points.

What to look for:

• Experience cleaning healthcare facilities (not just “office buildings”)

• References from similar facilities

• Understanding of clinical workflows (without interfering)

What to avoid:

• “We clean everything the same way”

• No references or unwillingness to share similar accounts

Step 3: Confirm Their Disinfecting Process (And Make Sure It’s Real)

Cleaning and disinfecting are not the same thing. A professional healthcare cleaner can explain their disinfecting process clearly.

What to look for:

• Disinfectant names and proper dwell times

• A high-touch routine completed every visit

• Cross-contamination controls (fresh microfiber, ideally color-coded)

What to avoid:

• “We spray everything down” with no dwell time explanation

• One rag used everywhere

• Vague product answers or “whatever the store has”

Step 4: Demand a Written Checklist (This Prevents 90% of Problems)

A written checklist removes guesswork and keeps service consistent—even if staffing changes.

What to look for:

• Room-by-room checklists (lobby, restroom, exam rooms, operation rooms, offices)

• Daily vs. weekly vs. monthly tasks clearly separated

• A way for you to request updates to the checklist over time

What to avoid:

• No checklist

• A checklist that’s too generic (“clean floors, empty trash”)

Step 5: Ask About Staffing Consistency, Background Checks, and Training

In healthcare settings, who enters the building matters. Consistency also matters—new cleaners every week usually means quality drops.

What to look for:

• Background checks for staff assigned to your facility

• Documented training (not just “they shadow someone once”)

• Consistent staffing whenever possible

• Uniforms/badges and clear identification

What to avoid:

• Constant rotation of cleaners

• No formal training process

• “We can’t guarantee who shows up”

Step 6: Make Sure They Have Quality Control (Not Just Good Intentions)

The best cleaning companies inspect their work. If no one checks, quality will drift over time.

What to look for:

• Supervisor walkthroughs (scheduled or random)

• Check-in system or QA log

• A clear method for reporting issues and fast corrections

What to avoid:

• “Call us if something’s wrong” as the whole system

• No supervisor oversight

Step 7: Verify Insurance and Access Procedures

This is simple, but it matters.

What to look for:

• Proof of insurance (COI available upon request)

• Clear access procedures (keys, codes, lock-up steps)

• Respect for privacy and “do not touch” zones

What to avoid:

• Hesitation about insurance documentation

• No formal key/code policy

Step 8: Watch for These Red Flags (They Usually Mean Problems Later)

If you see these signs, it’s usually worth walking away:

• Vague proposal, vague scope, vague promises

• No dwell time knowledge

• No checklist

• High staff turnover / different cleaners constantly

• Poor communication before you even sign

• Pricing far below the market with no explanation (often a shortcut somewhere)

 

Simple Hiring Checklist for Office Managers

Use this quick list when comparing cleaning companies:

• Can they provide a written checklist by room type?

• Can they explain disinfecting products and dwell times?

• Do they have healthcare references?

• Do they run background checks and provide training?

• Who inspects the work and how often?

• Are they insured and able to provide a COI?

• Will you have a consistent point of contact?

Sample Email: Questions to Send to Commercial Cleaners

Subject: Healthcare Facility Cleaning Quote Request – [Facility Name], Central Florida

Hi [Cleaner Name],
I’m the office manager for [Facility Name] in [City], FL. We’re reviewing commercial cleaning providers for our [dental office / clinic / outpatient center] and would like to request a quote.

Before scheduling a walkthrough, can you answer the questions below?

1. Healthcare experience

• Do you clean dental offices, clinics, or outpatient centers currently?

• Can you share 1–2 references for similar facilities?

2. Checklist and scope

• Can you provide a written checklist by room type?

• What tasks are done every visit vs. weekly/monthly?

3. Disinfecting process

• What disinfectants do you use and what are the dwell times?

• What are your high-touch point procedures?

4. Staffing and screening

• Do you run background checks on staff assigned to our facility?

• Are cleaners trained for healthcare environments?

• Will we have consistent staff assigned?

5. Quality control

• How is work verified each visit (checklists, inspections, supervisor walkthroughs)?

• Who is our point of contact if corrections are needed?

6. Insurance and access

• Are you insured, and can you provide a certificate of insurance (COI)?

• How do you handle keys/alarm codes and secure lock-up?

If this looks like a fit, we’d like to schedule a walkthrough at:

• [Option 1 date/time]

• [Option 2 date/time]

• [Option 3 date/time]

Thank you,
[Your Name]
Office Manager, [Facility Name]
[Phone] | [Email]

 

By using this guide, you can find the best medical facility cleaners for your space. Whether you have a small family dentist practice or need a new team of cleaners for a hospital, asking clear questions with expectations attached will keep your facility pristine.